IJJ Game Privacy Policy – How We Protect Your Data

1 Who This Policy Applies To

This Privacy Policy applies to all registered users of the IJJ Game platform, including the website at ijjgame.org and the IJJ Game Android application. It covers how personal data is collected, processed, stored and shared in connection with your use of the platform — including account registration, PKR deposits and withdrawals, sports betting, live casino, fish games, and any communications with IJJ Game support.

This policy does not cover the privacy practices of third-party payment providers such as JazzCash, Easypaisa, Raast or banks. When you use those services to make a deposit or withdrawal, your interaction with those providers is governed by their own privacy policies. IJJ Game is not responsible for the data practices of any external service provider.

By accessing the IJJ Game platform from Pakistan or any other location, and by providing personal information during registration or account usage, you agree to the data practices described in this policy.

2 What Data We Collect

IJJ Game collects personal data in several categories depending on how you interact with the platform. The following table provides an overview of the types of data collected and the context in which they are collected.

We do not intentionally collect sensitive personal data such as biometric data, health information or political opinions. If you include such information in a support message, we will use it only to respond to your query and will not retain it beyond what is necessary.

3 How We Use Your Data

IJJ Game uses the personal data it collects solely for the purposes related to operating the platform and managing your account. We do not use your data for purposes unrelated to your use of IJJ Game. The specific purposes for which your data is used are as follows:

• Account management: To create, maintain and secure your IJJ Game account, including verifying your identity when required and processing login requests.
• Transaction processing: To process PKR deposits and withdrawals through your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer or card — and to record those transactions accurately against your account balance.
• Betting and gaming operations: To record bets placed, settle results, credit winnings to your PKR balance and maintain an accurate history of your activity on the platform.
• Platform improvement: To analyse usage patterns in aggregate so that we can improve the platform's performance, features and user experience for players in Pakistan.
• Customer support: To respond to your queries, resolve account issues and communicate with you about your account when necessary.
• Fraud prevention and security: To detect and prevent fraudulent activity, unauthorised account access, bonus abuse and other prohibited conduct as described in our Terms and Conditions.
• Responsible gaming: To monitor account activity for patterns that may indicate problematic gambling behaviour and to apply any self-exclusion or account restriction requests you make.
• Legal and compliance obligations: To meet any applicable legal or regulatory obligations, including record-keeping requirements related to financial transactions.

4 Payment Data and PKR Transactions

When you make a deposit or request a withdrawal on IJJ Game, the financial transaction is processed through your chosen payment provider — JazzCash, Easypaisa, Raast, bank transfer, debit or credit card, or another supported mobile wallet. These providers operate their own secure payment infrastructure and their own data privacy practices.

IJJ Game records the following transaction information on our end for account management and dispute resolution purposes:

• The PKR amount deposited or withdrawn
• The payment method category used (for example, JazzCash or bank transfer)
• The date and time of the transaction
• The transaction reference or confirmation number provided by the payment provider
• The resulting account balance after the transaction

IJJ Game does not store your full mobile wallet PIN, bank account password, full card number or any other sensitive authentication credential used with your payment provider. These credentials are entered directly into the payment provider's interface and never pass through or get stored on IJJ Game servers.

5 Cookies and Session Data

IJJ Game uses a limited set of cookies and session data to keep the platform functioning correctly. We do not use third-party advertising cookies, social media tracking pixels or cross-site behavioural tracking tools.

The cookies and session data used by IJJ Game serve the following technical purposes:

• Session cookies: These keep you logged in to your IJJ Game account during your browsing session. When you close your browser or log out, the session cookie expires. Without session cookies, you would be logged out every time you navigate to a new page on the platform.
• Preference cookies: These store basic display preferences such as language settings so that you do not have to reset them on each visit.
• Security cookies: These help identify and prevent fraudulent login attempts and other security threats by detecting unusual patterns in how your account is being accessed.
• Performance cookies: These collect anonymised data about how pages are loaded and used, helping us identify technical issues and improve platform performance. No personally identifiable information is included in these cookies.

Most modern browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies — particularly session cookies — will affect your ability to log in and use the IJJ Game platform normally.

6 Data Sharing With Third Parties

IJJ Game does not sell or rent your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment providers: When you initiate a deposit or withdrawal, the transaction details necessary to complete that payment are shared with your chosen provider — JazzCash, Easypaisa, Raast, your bank or card issuer. This sharing is essential to process your PKR transaction.
• Identity verification services: If IJJ Game uses a third-party service to verify your identity before processing a large withdrawal or investigating an account, the relevant identity documents you provide may be shared with that service. We only use reputable verification providers with their own appropriate data security standards.
• Technical infrastructure providers: IJJ Game uses hosting, cloud storage and platform infrastructure services to operate the platform. These providers may have access to data stored on their infrastructure as part of their service, but are contractually bound to use that data only for the purpose of providing their services to us.
• Legal obligations: If IJJ Game is required by applicable law, a court order or a legitimate legal process to disclose user data, we will comply with that requirement. Where legally permissible, we will attempt to notify the affected account holder before disclosing their data.

In all cases where data is shared with a third party, IJJ Game takes reasonable steps to ensure that the third party treats your data with an appropriate level of care and does not use it for any purpose beyond what was necessary for the original sharing.

7 Data Retention

IJJ Game retains your personal data for as long as your account is active and for a reasonable period after account closure to allow for dispute resolution, fraud investigation and compliance with any applicable record-keeping obligations.

The general retention periods that apply to different categories of data are as follows:

• Account information: Retained for the duration of your active account plus a period after closure for dispute resolution purposes.
• Transaction records: PKR deposit and withdrawal records are retained for an extended period to support financial record-keeping, chargeback investigations and any applicable compliance requirements.
• Betting and gaming history: Retained for the duration of your active account and for a reasonable period following closure.
• Support communications: Retained for as long as is necessary to resolve the relevant query and for a reasonable period thereafter in case of follow-up.
• Technical and usage data: Typically retained in anonymised or aggregated form for platform analysis purposes. Identifiable technical data is retained for a shorter period.

When data is no longer required for the purposes for which it was collected, IJJ Game will delete or anonymise it in a secure manner. If you request deletion of your account data, we will action that request promptly, subject to any legal obligations that require us to retain certain records.

8 Data Security

IJJ Game takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect the data we hold against unauthorised access, disclosure, alteration or destruction.

• Encryption in transit: Data transmitted between your device and the IJJ Game platform is encrypted using standard TLS (Transport Layer Security) protocols.
• Password hashing: Your account password is never stored in plain text. It is processed using a one-way cryptographic hashing function so that even internal staff cannot read your password.
• Access controls: Access to personal data within the IJJ Game system is restricted to staff and systems that need it to perform their specific function. Broad internal access to player data is not permitted.
• Monitoring: IJJ Game monitors platform systems for unusual activity patterns that may indicate a security incident or attempted data breach.

While we work hard to protect your data, no platform can guarantee absolute security against all possible threats. You also play a role in keeping your account secure — use a strong, unique password for your IJJ Game account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

9 Your Rights Over Your Data

As a registered player on IJJ Game, you have the following rights in relation to your personal data. To exercise any of these rights, contact us using the support email address in Section 12.

• Right to access: You can request a summary of the personal data IJJ Game holds about you, including your account information, transaction history and betting records.
• Right to correction: If any personal data we hold about you is inaccurate or out of date, you can ask us to correct it. For example, if your contact number has changed, you can ask us to update our records.
• Right to deletion: You can request that IJJ Game delete your personal data and close your account. We will action deletion requests promptly, subject to any legal obligations that require us to retain certain financial or transaction records for a defined period.
• Right to data portability: You can request a copy of the personal data you have provided to IJJ Game in a commonly used, machine-readable format.
• Right to object: You can object to our use of your data for any specific purpose described in this policy where you have grounds to do so. We will review any objection and respond within a reasonable timeframe.
• Right to restrict processing: In certain circumstances, you can ask IJJ Game to pause the processing of your data — for example, while a correction request is being reviewed.

IJJ Game will respond to all valid data rights requests within a reasonable period. We may need to verify your identity before actioning a request to ensure that data is not disclosed to or deleted at the request of an unauthorised person.

10 Children's Privacy

IJJ Game is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 18. The platform is not designed for, marketed to, or intended to be used by minors.

If you are under 18 years of age, you must not create an account, make a deposit or use any part of the IJJ Game platform. If a parent or guardian believes their child has created an IJJ Game account, they should contact our support team immediately at the email address in Section 12. We will investigate the matter promptly and close the account if it is confirmed to belong to a minor, and will handle any balance in accordance with our Terms and Conditions.

If you share a device with family members including younger siblings or children, please ensure your IJJ Game account is logged out when you are not using it, and that your login credentials are not accessible to anyone under 18.

11 Changes to This Privacy Policy

IJJ Game may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in the types of data we collect or process, or to clarify existing provisions. The "last updated" date shown at the top of this page will be revised whenever a change is made.

Where changes are significant — for example, if we begin using your data for a new purpose that was not described in the previous version of this policy — we will make reasonable efforts to notify active players through in-platform notifications or via the contact details associated with their account. For minor clarifications or administrative changes, updating the date on this page is sufficient notice.

We encourage you to review this Privacy Policy periodically to stay informed about how IJJ Game handles your personal data. Continued use of the platform following any update to this policy constitutes your acceptance of the revised version.

12 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern related to your IJJ Game account, please contact us using the details below. Our support team handles queries in English for players in Pakistan.

For questions about account rules and usage policies, please read the Terms and Conditions. For guidance on managing your gaming activity responsibly, visit the Responsible Gaming page. For common questions about deposits, withdrawals and account management, the FAQ page covers most topics in detail.